Cyber-attacks are becoming increasingly sophisticated and anybody can be targeted. We have a dedicated team looking for suspicious transactions and activity across your accounts, but it’s important to remain vigilant and keep your personal information secure.
Get in touch if:
For more information on identifying scams, see The Little Black Book of Scams provided by the Australian Competition & Consumer Commission.
We’ve made a list for you to check twice to find out about the financial and investment scams that aren’t so nice.
Be aware of these four schemes that scammers are using to take advantage of the rising cost of living.
Online sales are opportunistic for bargain hunters but also scammers and impersonation sites are on the rise. Here are some of the signs to look out for to avoid sneaky scammers.
Online purchasing scams can target both sellers and buyers, so it’s important to be aware of the signs to identify and avoid the following common scams.
Fraudsters often use email to impersonate a legitimate business or valid employee for financial gain. Spot the signs to avoid becoming a victim.
Scammers usually pose as someone from a reputable organisation to gain access to your private data. These are the signs to look out for.
Would you always respond without question to a message from a friend or family member asking for help? Many of us would – but doing so right now could get you into financial hot water
Recently, criminals have been targeting both Greater Bank and Newcastle Permanent customers as part of an elaborate scam to have elderly customers withdraw funds from ATMs.
A new scam is currently targeting older Aussies that use the pretence of a discount card to get money and personal information from seniors.
Have you or a loved one received an email or text that says you owe money for tolls? Before you respond, make sure the message is legitimate.
Impersonation scams are becoming increasingly sophisticated and anyone can be targeted. In this deceptive practice, scammers act as trusted people to steal your finances and personal details.
You can take the following steps if your personal information has been compromised:
As an increased security measure, please be aware our staff may ask some questions about the purpose of a transaction to ensure the enquiry is not the result of scam activity.
Keep your codes (PIN, passcodes and passwords) safe.
It’s important to know you are responsible for losses from unauthorised transactions if you don’t protect your PIN and access codes.
Despite any guidance we provide, our liability for any losses incurred by you resulting from unauthorised transactions will be determined by the ePayments Code.
For security reasons, our staff may ask you a series of questions when you request large cash withdrawals or changes to transfer limits to protect you against financial scams.
We may also ask you to provide ID to verify your identity and help keep your accounts safe.
Always exercise caution when using your card or cheques: