Our SWIFT code is ASLLAU2CGBS*

* We use Australian Settlements Limited (ASL) to process our incoming international transfers

If you’re heading abroad, letting us know is easy, and can be done in a number of ways.

The key reason for doing this is so that your travel plans don’t get interrupted by not having access to your money. Our fraud and security monitoring may pick up transactions in a foreign location that don’t match your usual spending habits, and inadvertently put a hold on your accounts.

Here’s how to let us know ahead of time of your travel plans:

1. Online. Simply log into our app or online banking, and head to Manage > Security & access > Overseas trave notification. We’ll ask for the dates you intend tom travel, which countries you’ll be headed to, and which of your cards you intend to use while away.

2. Over the phone. Give us a call on 13 13 86, and let one of our friendly staff know of your travel plans.

3. In branch. Pop into your closest Greater Bank branch and have a quick chat with our team about your upcoming holiday itinerary.

While overseas, should you have any issues at all accessing your money, get in touch with us as soon as possible via your contact method of choice.

To arrange an outgoing International Payment, you can attend a branch or ring our Contact Centre on 13 13 86 between 8:00am - 6:00pm Monday to Friday, or 8:00am - 1:00pm Saturdays for further information.

Fees apply to all Telegraphic Transfers (outward International Payments). Refer to our Financial Services Guide for full details.

View our Banking Terms and Conditions

With our International Payments Service, you can send money to 200 countries and territories in over 130 currencies.

Funds are usually received by the beneficiary’s bank in 2 to 3 business days, however, there may be a delay in the beneficiary bank allocating funds to the beneficiary account. There is no delivery guarantee. Some currencies may take longer than others to process.

You're able to order foreign cash from Travelex through Greater Bank in the following ways:

• Online via the Travelex portal.
• Through online banking, in the 'Products and Offers' menu, or
• In your nearest branch.

Buy currency

Cash Passport™ Platinum Mastercard can be used worldwide wherever the MasterCard Acceptance Mark is displayed.

This means you have access to your money from over 1.9 million ATMs and 31.4 million retailers around the globe.

You can also use Cash Passport™ Platinum Mastercard to shop securely online.

Buy now

When a Cash Passport™ Platinum Mastercard® is ordered, customers are given one card, with an option to purchase another for $5.

However, if the worst were to happen and both your Cash Passport™ Platinum Mastercard® are lost or stolen, it is best to contact Cash Passport™ Platinum Mastercard® immediately to notify them of your situation so they can act on your behalf accordingly, whether this means cancelling your lost card, arranging replacement funds, or forwarding you a new card.

You can contact Cash Passport™ Platinum Mastercard® directly via the following numbers:

• New Zealand: 0800 444 691
• Australia: 1800 098 231
• Hong Kong: 800 966 321
• Japan: 00531 780 221
• South Korea: 00798 4434 1279
• Thailand: 001800 442 212
• UK: 0800 056 0572
• USA/Canada: 1 877 465 0085
• Other countries: +44 207 649 9404