Recommended devices and browsers
Check your device is supported for online banking
We’ve designed and tested our online banking compatibility with these operating systems.
| Apple iPad and iPhone |
Android | Browsers |
Running software version iOS 15 or later, Safari. |
and more. Running software version Android 11 or later with Internet Browser. |
Connection to online banking is via HTTPS (Hypertext Transfer Protocol Secure). Your browser must have JavaScript enabled and you must accept session cookies. For your online banking to run as seamlessly as possible, we recommend using the Google Chrome web browser. |
Ensure your online banking app is up to date
1. Check your device software version
The easiest way to find the model and number of the device you are using is to use the device itself.
| Apple users | Android users |
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2. Update your app
We recommend you update your software to the latest version on your device. This will make sure you have the best possible protection from new threats. As an added bonus, you’ll also get any improvements we’ve made to remove glitches or add helpful extra features.
| Apple users | Android users |
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3. Set up automatic updates
If you prefer, you can turn on automatic updates, this means all your apps will update to the latest version without you having to update them manually.
| Apple users | Android users |
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