Online Banking & App FAQs
We’ve got the help you need to register for online banking, manage your accounts and payees, make payments and more.
Access your money 24/7 with our range of Digital Banking solutions
Online Banking
Easy to use, fast and secure platform in which you can do all of your banking online.
Mobile App
Accessing your money on the go has never been easier. Personal banking in your pocket for both iPhone and Android.
Mobile Wallets
Load your Greater Bank Visa Debit or Visa Credit card onto Apple Pay or Google Pay™ to make payments on the go a breeze.
Less noise, more poise.
Our latest app and online banking update simplifies your experience and makes payments easier.
Lots of the changes we know you’ve been after, with a few extras sprinkled in that will make you say ‘huh - that’s clever'
We’ve always been committed to providing our customers with safe, easy access to their money wherever they are.
Recently, you may have noticed a few small tweaks to our digital platforms, as we re-focus our efforts on providing the best experience for our customers possible.
Our latest round of updates to our app and online banking will be hard to miss. We’ve acted on your feedback and re-organised our menus to provide cleaner, simpler navigation. We’ve upgraded the way you pay via the app, improving the actions we all complete most frequently.
Take a look through our updates in full below.
Got questions about banking online?
Outage Alerts
View the current system status of online banking, our app, NPP payments and EFTPOS and ATMs, as well as any scheduled outage information.
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Apple Pay Terms of Use.
Apple, the Apple logo, Apple Pay, Apple Watch, Face ID, iPad, iPhone, iTunes, Mac, MacBook Pro, Safari, and Touch ID are trademarks of Apple Inc., registered in the U.S. and other countries and regions. *For a list of compatible Apple Pay devices, see support.apple.com/en-us/HT208531
Google Pay Terms of Use.
Google, Google Pay, Android, Google Wallet, Google Play and the Google Play logo are trademarks of Google LLC.
PayID is a registered trademark of NPP Australia Limited. Osko by BPAY and BPAY are registered to BPAY Pty Ltd ABN 69 079 137 518. You should review the relevant payment facility terms and conditions available on our website before deciding whether a service is appropriate for your personal circumstances.